- Phone: (630) 852-0800
- Mailing Address: 929 Maple Ave Downers Grove, IL 60515
Q: What are the benefits of online giving?
There are several benefits to online giving for both you and the church.
Q: Is it safe to give online?
Yes. In many ways giving online is safer than writing a check because an electronic gift cannot be lost or stolen. The security of the system is continually managed by our online provider, Fellowship One.
Q: What types of bank accounts can I give from?
You can give online from your checking account using your bank routing and account numbers.
Q: Can I give using a credit or debit card?
You can give online from your credit or debit card as long as it is a Master Card, Visa or Discover Card.
Q: Are there any fees involved with giving online?
Not to you. You will not pay any fees with an online gift. In addition, online gifts are a more cost efficient and convenient way for the church to process donations.
Q: Can I make a one-time contribution?
Yes. The system allows you the option of either making a one-time contribution or setting up a recurring contribution. For a one-time contribution, you can designate that the contribution should be made immediately or, for both one-time and recurring contributions, you can schedule the contributions to come out of your bank account on the date(s) specified by you.
Q: If I want to set-up a recurring gift, what are my options for frequency of my gift?
For recurring gifts, you have the option of giving weekly, monthly, twice a month (1st and 16th) or every two weeks. You may also specify the starting and ending dates for your recurring gifts.
Q: Can I change my personal information or the amount or the frequency of my gift once I have set it up?
Yes. You can change or cancel your contribution at any time before the date of your next scheduled contribution (once a contribution has been processed it cannot be canceled). Simply log in to the system using your user name and password and make the necessary changes in the system.
Q: Can I review my donation history online?
Yes. The site will allow you to view the complete history of your contributions given online.
Q: Can I see giving history for other members of my household?
Yes, if you are in the system as an adult you will be able to view giving history for all members of your household. In order to view history or generate a statement for selected people in your household, select the person or people you want to display under the "Contributions for" selector and click View. Click the "Download statement" link to generate a statement for the person or people in view
Q: When will contributions be taken from my account?
Contributions will be taken from your specified bank account within 2 business days of the date you requested. This time frame allows time for the contribution to process through your bank and the church’s bank. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.
Q: Can I designate my gift to a particular ministry or account?
Yes, you can designate your gift to go toward one of the following accounts:
Q: How will I know that I set up my gift correctly?
Very shortly after submitting your contribution, you will receive an e-mail verifying your contribution.
Q: Does it matter which Internet browser I use?
No. Any browser will work, including later-model mobile devices.